HaloDesk lets you manage your organization, team members, and permissions from a single place.These settings are available to organization admins and owner.Organization settingsFrom the Organization section, you can:Set or update the organization nameHide ...
HaloDesk provides built-in analytics so you can understand how AI and human support are performing across your organization.Analytics are available at the organization level, not just per agent.Chat analytics overviewIn the Analytics section, you can see: ...